TRAINING 2020-01-07T15:23:50+00:00

CYS Training

CYS Group provides comprehensive training courses for your team

Change is fast and inevitable. To cope with change, employees need to keep learning new skills and your organisation needs to keep developing.

Training presents a perfect opportunity to expand the knowledge base and skills of your staff, but many employers find existing development opportunities expensive. Employees attending training sessions also miss out on work time which may delay the completion of projects. CYS Group offer digital e-learning resources for businesses looking to develop the qualities of their team, flexibly and with minimal interference to your business operations. The return on investment from training and development of employees is really a no brainer.

What are the benefits?

Looking for corporate packages? We offer bulk-buy options for multi-user courses. Get in touch below

The employee who receives the necessary training is more able to perform in their job. The training will give the employee a greater understanding of their responsibilities within their role and develop new skills to expand their responsibilities, and in turn build their confidence. This confidence will enhance their overall performance and this can only benefit the company. Employees who are competent and on top of changing industry standards help your company hold a position as a leader within the industry.

The investment in training that a company makes shows employees that they are valued. The training creates a supportive workplace. Employees may gain access to training they wouldn’t have otherwise known about or sought out themselves. Employees who feel appreciated and challenged through training opportunities may feel more satisfaction toward their jobs.

Most employees will have some weaknesses in their workplace skills. A training program allows you to strengthen those skills that each employee needs to improve. A development program brings all employees to a higher level so they all have similar skills and knowledge. This helps increase productivity within a company that relies heavily on teamwork to complete work tasks.

A robust training and development program ensures that employees have a consistent experience and background knowledge. The consistency is particularly relevant for the company’s basic policies and procedures. All employees need to be aware of the expectations and procedures within the company.

Abrasive Wheels

There are a wide range of tools and processes that use abrasive wheels and ensuring these are used correctly and safely is of paramount importance. Applications range from hand grinding to disc cutting. They can be used at all stages of a work process, for making preliminary cuts and scores in materials, or for fine polishing and finishing.

Duration: 100 minutes

Achieving Food Hygiene Rating Level 5

This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

Duration: 50 minutes

Alcohol Personal Licence Holder

This course starts with an overview of UK alcohol licensing laws and the importance of promoting the four key licencing objectives.

The three main types of licence are covered, including applications, conditions, representations, and reviews.

Duration: 90 minutes

Allergen Awareness

This course covers general allergies, food allergies and food intolerances and explain the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing.

Duration: 100 minutes

Anti Harassment and Bullying

This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Duration: 32 minutes

Asbestos Awareness

The Control of Asbestos Regulations (CAR) apply to employers, employees, self-employed persons and duty holders and cover all work with asbestos containing materials. Regulation 10 of CAR states that every employer must ensure that adequate information, instruction and training is given to employees who are liable to be exposed to asbestos.

Duration: 65 minutes

Asbestos Awareness for Architects and Designers

The Control of Asbestos Regulations (CAR) apply to employers, employees, self-employed persons and duty holders and cover all work with asbestos containing materials. Regulation 10 of CAR states that every employer must ensure that adequate information, instruction and training is given to employees who are liable to be exposed to asbestos.

Duration: 75 minutes

Assessing Display Screen Equipment

The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation. This course fulfils your statutory training obligations and covers among other things, the correct way to set up and use your display screen equipment safely. Reducing the risk of work related conditions.

Duration: 110 minutes

Autism Awareness

This course will provide you with an understanding of what autism is and how it affects a child’s daily life. It will touch on what factors contribute towards a child developing autism as well as some of the typical behaviours associated with it and how you can provide effective support for those with the condition.

Duration: 30 minutes

Basic Fire Safety Awareness

Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course will provide candidates with a general understanding of basic fire awareness including what should be done in the event of a fire, how to prevent a fire occurring and a basic introduction of the protocol of extinguishing a fire.

Duration: 60 minutes

Basic Fire Safety Awareness for Care Homes

Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff. Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace.

Duration: 60 minutes

Basic Legionella Management

Our interactive training course is aimed at all employers and staff to assist them in identifying the danger that Legionella poses, as well as covering ways to identify and assess sources of risk from Legionella on the premises. It also gives you enough knowledge to get a Legionella control programme off the ground yourself – or make confident, informed choices when commissioning others to take this on for you.

Duration: 75 minutes

Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety.

Duration: 45 minutes

CDM Awareness

This awareness course covers the core concepts of the regulations and details the various roles that are required for a construction project along with the key documents that need to be produced. It starts with an introduction to CDM, then covers some of the parameters that need to be checked when a project is being planned. It finishes by detailing a number of example projects that illustrate how the regulations can be applied.

Duration: 40 minutes

Conflict Resolution in the Workplace

This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up.

Duration: 45 minutes

Control of Substances Hazardous to Health (COSHH)

This course covers what you need to know about the Control of Substances Hazardous to Health (COSHH). It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

Duration: 125 minutes

Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

Duration: 75 minutes

Data Protection in the Workplace

If you or your organisation handles personal information about individuals you have legal obligations to protect that information. The benefits of good data safety are numerous and include, good business practice, the protection of people’s rights and the protection of your organisations reputation.

Duration: 80 minutes

Dementia Awareness

This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia.

Duration: 25 minutes

Developing Good Employee Relations

Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time. This course will define employee relations and cover the many benefits good relations can bring to an organisation.

Duration: 45 minutes

Developing Teamwork

This course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Duration: 30 minutes

Diabetes Awareness

This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition.

Duration: 45 minutes

Dignity and Privacy

The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.

Duration: 50 minutes

Disciplinary Procedures

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Duration: 45 minutes

Display Screen Equipment Awareness

Our display screen equipment courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A ‘user’, is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you’re a ‘user’.

Duration: 50 minutes

Duty of Care

This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

Duration: 50 minutes

Effective Delegation

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more.

Duration: 110 minutes

Electrical Safety

This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock.

Duration: 45 minutes

Emergency First Aid at Work - Online Annual Refresher

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut.

Duration: 150 minutes

End of Life Care

This course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care.

Duration: 25 minutes

Epilepsy Awareness

This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.

Duration: 30 minutes

Equality, Diversity and Discrimination

When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training.

Duration: 70 minutes

Facebook for Business

Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you.

Duration: 80 minutes

Fire Extinguisher

Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire.

Duration: 25 minutes

Fire Marshal

Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff. Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace.

Duration: 220 minutes

Fire Marshal for Care Homes

Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff. Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace.

Duration: 220 minutes

Handling Information in a Care Setting

When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.

Duration: 20 minutes

Infection Control

This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about, the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more.

Duration: 60 minutes

Introducing GDPR

The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data. This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.

Duration: 60 minutes

Introduction to Early Years Foundation Stage

The Early Years Foundation Stage, commonly referred to as the EYFS is a framework that all Early Years providers, including childminders, must follow. This course aims to provide a gentle introduction to the expectations of the Early Years Foundation Stage and it can also act as a refresher for those wanting to update their knowledge. It will introduce you to some of the key documents and legislation that relate to Early Years providers, the process for registering with Ofsted and the various policies and procedures that need to be in place.

Duration: 60 minutes

Introduction to Emotional Intelligence

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.

Duration: 50 minutes

Introduction to HACCP Level 2

This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It’ll show you how to determine control points and how to avoid cross-contamination in the food chain.

Duration: 80 minutes

Introduction to Personal Safety for Lone Workers

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

Duration: 45 minutes

Introduction to Risk Assessment

At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies.

Duration: 90 minutes

Introduction to the Safe Handling of Medicines

This Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more.

Duration: 60 minutes

Leadership Skills

This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more.

Duration: 90 minutes

Learning Disability Awareness

This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. It will also discuss overcoming the stigma attached to learning disabilities and much more.

Duration: 50 minutes

Level 1 Food Safety – Catering

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.

Duration: 50 minutes

Level 1 Food Safety – Manufacturing

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.

Duration: 50 minutes

Level 1 Food Safety – Retail

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.

Duration: 50 minutes

Level 2 Food Safety – Catering

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.

Duration: 75 minutes

Level 2 Food Safety – Manufacturing

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.

Duration: 75 minutes

Level 2 Food Safety – Retail

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.

Duration: 75 minutes

LinkedIn for Business

LinkedIn is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch, making such contact much more effective.

Duration: 45 minutes

Lockdown Procedure in Schools

This course will start by introducing the role of the lockdown officer then discuss some of the likely reasons for a lockdown, go over some of the steps you can take to prepare your school for lockdown as well as what to do in the event of a lockdown taking place.

Duration: 60 minutes

Managing Meetings

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.

Duration: 60 minutes

Managing Sickness and Absence

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

Duration: 30 minutes

Manual Handling Training

This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.

Duration: 75 minutes

Mental Capacity Act and Deprivation of Liberty Safeguards

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

Duration: 75 minutes

Mental Health Awareness

This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions.

Duration: 25 minutes

Negotiation

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Duration: 45 minutes

Noise Awareness

This course starts by going into detail about how dangerous noise can be in the workplace, and the main safety issues you should be aware of. It will take you through some of the simple science, the main laws that apply and introduce you to noise level limits.

Duration: 55 minutes

Nutrition and Hydration

This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition.

Duration: 65 minutes

Objective Setting

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

Duration: 30 minutes

Paediatric First Aid

The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries.

Duration: 115 minutes

Person-Centred Care

This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting. It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user.

Duration: 45 minutes

Personal Protective Equipment

This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases that would otherwise occur in the workplace. It includes details of a wide range of PPE options, examines the legislation and regulations that govern the responsibilities of employers, employees and suppliers, and provides a real-life case study showing the law in action.

Duration: 60 minutes

Positive Handling in Schools

This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at where the law stands on this subject and finally best practice in theory if you ever do need to restrain a pupil.

Duration: 100 minutes

Presentation Skills

This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Duration: 55 minutes

Prevent Duty

This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.

Duration: 65 minutes

Principles of Communication

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

Duration: 75 minutes

Project Management

This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.

Duration: 90 minutes

Safeguarding Adults

This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. This includes, but isn’t limited to, those that work in domiciliary care, the NHS, community centres, prisons or with a family member at home, and sets out the roles and responsibilities everyone must undertake to protect an adult’s right to live in safety, free from abuse and neglect.

Duration: 80 minutes

Safeguarding Children

Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld.

Duration: 75 minutes

Sales Skills

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.

Duration: 120 minutes

Search Engine Optimisation for Business

Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your visitor traffic into revenue. When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.

Duration: 80 minutes

Sexual Harassment in the Workplace

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent.

Duration: 55 minutes

Sharps Awareness

In this course we’ll start by looking at some statistics relating to discarded needles, then define ‘sharps’ and look at the different types that can be found in ‘sharps litter’, ranging from needles, syringes and scalpel blades to broken glass, knives, scissors and nails. It then covers the primary and secondary risks from sharps. It’ll look at the responsibilities of employers and how they must use risk assessment to ensure workers safety, as much as possible

Duration: 55 minutes

Slips, Trips and Falls

This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents.

Duration: 60 minutes

Social Media for Business

This course is designed to assist people in business to understand how social media techniques can be used as an effective business marketing tool. The object is to provide sufficient information to enable you to develop a social media strategy for a business and implement that strategy personally or through the informed engagement of third party specialists.

Duration: 100 minutes

Stress Management

This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

Duration: 30 minutes

Stroke Awareness

This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the treatment options and the longer term impact of the condition.

Duration: 55 minutes

Supervising Food Safety - Level 3

This course is designed for managers and supervisors to help them understand their essential day-to-day responsibilities. When a candidate passes this course, they will receive a certificate which demonstrates that they can supervise and train staff to handle food safely and hygienically.

Duration: 260 minutes

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.

Duration: 55 minutes

Time Management

For most people however this is easier said than done. We’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have. This can lead to increased stress… dissatisfaction… and demoralisation… This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference.

Duration: 105 minutes

Twitter for Business

Twitter is a real‐time information sharing network where users can share messages, news, images, opinions and links via short bursts of information called ‘tweets’ – these tweets have a character limit of 140 including spaces, which may sound very short but you might be surprised at how much you can get into a little space and how much influence that can have. Even though Twitter is a fairly simple service, it’s still important to understand the mechanics of it thoroughly.

Duration: 55 minutes

Understanding your Role in Care

This course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work.

Duration: 40 minutes

Working at Height

This course covers topics including the dangers of working at height, the regulations, the hierarchy of controls, assessing risk and much more. It’s vital to understand all this because as we’re sure you’ll know, working at height can be extremely dangerous.

Duration: 105 minutes

Working in Confined Spaces

At the end of this course you’ll be able to demonstrate your understanding of the control measures to be followed when working in, or near to, confined spaces as detailed in a safe working procedure This course will cover the legislation associates with working in confined spaces. What counts as a confined space, the potential hazards, safe operating procedures, emergency procedures and rescue.

Duration: 25 minutes

Working Safely

The course covers a wide range of topics including fire safety, asbestos awareness, working at height, COSHH, PPE and electricity. It also covers methods for improving safety performance and methods of protecting the environment.

Duration: 150 minutes

Working Within the Private Security Industry

This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry.

Duration: 90 minutes

Workplace Health and Safety

This course covers general health and safety issues that apply to a wide range of types of businesses and sectors, from office and retail environments to workshops and factories. The wide range of topics covered makes this a great course to act as an introduction to health and safety in the workplace that can then be built on with more detailed courses that cover specific hazards that employees might come into contact with in specific workplaces. This makes it a useful part of the induction process.

Duration: 45 minutes

Your Personal Development

The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.

Duration: 35 minutes

Get in touch

Can’t find a course you’re looking for? Or interested in our corporate packages. Drop us a message and our Training Team will be able to help.